Your people: roster, guests and who can join
Everyone under Admin → People got there one of four ways: the in-game clan list named them, staff approved them, the clan lets anyone in, or somebody added them by hand. This is how each one works, what the Roster tab is telling you, and what to check when someone is in the wrong place.
Where the roster comes from
#The roster is your in-game clan list, copied onto the site. An admin sends it from RuneLite with the Anvil plugin: press the Anvil button in the clan window’s title bar, or Sync roster in the plugin’s side panel. Everyone on the list arrives as a member, with their in-game rank. Only someone with the Admin role on the site can send it. Anyone else is told so in game.
A sync is the only thing that makes someone a member by itself. Someone who leaves the clan in game is marked as departed by the next sync, and someone who rejoins comes back on the sync after that. Their history stays either way.
Every other seat is a guest seat: someone who plays in your events without being in your in-game clan. Guests are tracked and can enter events. They are not members, and they do not count towards your plan.
Signing in with Discord, linking a character or playing with the plugin does not give anyone a seat. If the plugin sees someone whose in-game clan is yours but who is not on the roster yet, it asks for them (see step 3). Anyone else just has an Anvil account with no clan. That is what stops a stranger joining your clan by typing its name.
Reading the Roster tab
#The bar at the top splits the roster into Members, Guests and Departed. Click a segment to filter by it. The chips under it cut the list further:
The Source column says how each seat started: Clan sync, Added manually, or Applied or self-reported. Last played comes from the plugin, not from the roster sync.
The two dropdowns beside the chips filter by in-game rank and by site role. The rank is whatever the game reports. The site role is what an admin sets under Staff & roles. One never sets the other.
Join requests and Needs review
#Two kinds of people wait for a yes, and they wait on different tabs.
The number on Needs review, and on People in the sidebar, counts Awaiting confirmation and Claim requests. Join requests are not in it, so look at the top of the Roster tab as well.
Who can join
#Admin → People → Who can join holds three settings, and only admins see the tab. The one that decides how outsiders get in is Players from other clans:
Who can see this clan is Anyone (a board link works for whoever you send it to) or Members only (everyone else sees the clan’s card and an invitation to apply). List in the Clan Hall puts the clan on the public list of clans. Turning it off does not make the clan private.
The roster sync seats members whatever these say. Your own staff are never treated as guests either: a staff member’s character gets a member seat without a request.
Adding someone by hand
#Roster → + Add Manually puts one character on the roster. Fill in the RSN, and optionally their Discord ID and Rank. Tick Add as guest for someone who is not in your in-game clan. Moderators and admins can both do this.
Use it for someone the sync cannot see yet, such as a recruit who joined after the last sync. The seat is marked Added manually, and the sync treats it as your decision: if you later remove a seat you added by hand, the next sync does not bring it back.
Adding someone to the roster does not sign them up for an event. For that, open the event’s Sign-ups tab and use Add member. That one is admin-only.
Removing and banning
#Each roster row has an actions menu. These do different things:
Banning someone ends their seats and takes away their staff role and any board editor or board treasurer jobs on this clan’s boards. Lifting the ban does not give those back: set the role again on Staff & roles if they should have it.
Common questions
#What usually explains someone in the wrong place.
Everything here is under Admin → People. Roster and Needs review are moderator work. Who can join and Staff & roles are admin-only tabs. For who can do what across the whole admin area, see Staff roles: who can do what.
Stuck, or something looks wrong? Ask in the Anvil support Discord